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COVID19 - Return period is extended to 60 days - FREE Worldwide shipping and tracking
If you don''t find your answer below please contact our team who will be pleased to reply you usually within few hours !
We usually ship your order within 2 to 3 days. The delivery to your address is usually done within 10 to 20 days worldwide.
Shipping is always free for any order in our store !
We ship almost worldwide (US, Canada, Europe, Asia, North Africa, and Australia)
A tracking number will be provided to you when your order is shipped. You can use the tracking service on the website of your local post service to get the tracking.
It happens (rarely) that your item could blocked by customs. Try enquiring at your local post service with your tracking number. If you didn't get any result please contact us we will make our best to relieve this unpleasantness.
You can return your package within 14 days to be refunded or to make an exchange. Please contact us at returns@urbangex.com and get in touch with our dedicated team who will proceed to your return.
No sorry, you cannot combine discount codes. Only one can be used within the same order.
Fast customer service we answer within
4 hours
Returns and exchange period extended to 60 days
Free shipping worldwide
100% Secure payment gateway
